Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
We offer small and medium retailers with products. Cute quality wholesale price. Fast delivery. One piece shipping.Provide picture support.
The time frame of an order delivery is divided into two parts:
Processing time: 3-5 business days
Shipping time: air transport+5-12 business days
1. Shipping Company
Riolio uses FedEx/UPS for most orders. Sometimes, we will use other express companies because the package is small (less than 2kg) or receiver’s address is unavailable to Fedex, such as PO Box address.
Pay attention that we use estafeta for shipping in Mexico because this shipping method doesn’t have TAX issue and shipping cost is much lower than FedEx. What's more, the order will be apart into several packages when the whole order weight is less than 10kg.
2. Shipping Time
Shipping time is about 5-12 business day (which will be longer in peak season)
Processing time is about 3-5 business day. (which depends on quantity of your package. If you buy more, the processing time will be longer. )
The total delivery time = processing time + shipping time (In most cases, you can receive your package within 2 weeks)
3. Shipping Cost
The shipping company charges the same as 2.01kg and 2.49kg. So If you add or remove one item, the shipping cost may not change.
For some categories like bags, shoes and hats that have certain volume, the shipping company will charge shipping cost according to the package's volume. If you order many bags in one order, we suggest you add some jewelry with it because we can put little items in bags. In this case, the shipping cost will not increase.
Buy more, the average shipping cost of each item is LESS.
When your order is more than 60kg, we will pay for tax. So you don't need to pay for tariff and tax bill when you receive your order.
If you have any questions about the delivery of the package within five days after the delivery info is updated online, please contact us in time. If you do not contact us, we will automatically assume that you have received the package.
Pay attention: Our original shipping doesn't cover TAX.
Within 5 business days after the logistics number shows delivered, if there is any question about the delivery of the package, please contact us in time. If you don't contact us, We will automatically consider that you have received the package. Pls keep tracking your order once it is shipped.
Our Email: firstname.lastname@example.org
Our Whatsapp: +14844749447
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